Ran out of a prescription? Local language barrier? Have a question about a symptom? Navigating these kinds of issues on your own during travel can be a huge hassle. That’s why Roaming Africa wants you to have the most robust travel protection for your safari.
Ran out of a prescription? Local language barrier? Have a question about a symptom? Navigating these kinds of issues on your own during travel can be a huge hassle. That’s why Roaming Africa wants you to have the most robust travel protection for your safari.
Wherever you travel, Global Rescue is there to act as a personal assistant for your health and safety – handling everything from expediting replacement of a lost passport to medical guidance from our in-house experts to managing your rescue and medical evacuation, should the worst occur.
Whatever kind of travel concern happen – emergency or not – assistance and advisory is just a phone call away.
Key Membership Services
24/7/365 TRAVELER ASSISTANCE AND ADVISORY
Real-time help with destination health-care systems, visa and passport issues, translation and more.
DESTINATION REPORTS AND EVENT ALERTS
Travel advisories and destination reports for 215 countries and principalities.
WORLDWIDE FIELD RESCUE
Rescue from the point of illness or injury to the nearest best facility.
MEDICAL EVACUATION
Transportation/ repatriation to home hospital of choice for members requiring hospitalization.
24/7/365 TRAVELER ASSISTANCE AND ADVISORY
Real-time help with destination health-care systems, visa and passport issues, translation and more.
DESTINATION REPORTS AND EVENT ALERTS
Travel advisories and destination reports for 215 countries and principalities.
WORLDWIDE FIELD RESCUE
Rescue from the point of illness or injury to the nearest best facility.
MEDICAL EVACUATION
Transportation/repatriation to home hospital of choice for members requiring hospitalization.
PROTECT YOURSELF, SAVE TIME AND MONEY
Wherever you travel, a Global Rescue membership ensures you’re backed by a virtual team of experts: doctors, paramedics, translators, logistics experts, intelligence analysts and security advisors. That’s the value of a travel protection membership.
Get a price estimate
Who is the membership for?
Do you want an annual or short-term membership?
How long is your trip?
What is the duration of your longest trip this year?
Travel insurance provides coverage against a variety of unforeseen expenses while you’re traveling, giving you the added comfort of knowing the value of your trip is protected.
Global Rescue offers a travel protection plan that can include Cancel for Any Reason benefits, based on your home location.
Travel insurance and a Global Rescue membership are not the same thing. However, IMG Signature Travel InsuranceSM is an excellent add-on to your Global Rescue membership, providing coverage against a variety of unexpected expenses while you’re traveling, and giving you the added comfort of knowing your trip is protected should certain mishaps occur.
After selecting your Global Rescue plan, follow the prompts to add on a travel protection plan in the “Additions” step
GLOBAL RESCUE + SIGNATURE TRAVEL INSURANCESM
FREQUENTLY ASKED QUESTIONS
Does Global Rescue have any restrictions?
Global Rescue offers one of the most comprehensive travel protection memberships on the market.
Membership benefits are not restricted by any activity, country of residence, or mileage-from-home limits. Our services go with you anywhere you travel except U.S. State Department war zones and Polar Region travel above the 80th Parallel North or below the 60th Parallel South.
For those adventuring to higher altitudes, our High-Altitude Evacuation Package provides medical transport services to members who travel above 15,000 feet or 4,600 meters at any point during their trip (excluding airplane travel) and who require emergency transport due to injury or illness.
What is field rescue, and do I need it?
When you are unable to get help on your own, emergency field rescue is assistance from the point of illness or injury to the nearest medical facility. Anyone venturing into the backcountry should have this critical service. Worldwide field rescue was pioneered by Global Rescue.
How do I contact Global Rescue in an emergency?
No matter your situation – emergency or not – you call just one number and one number only: +1 617-459-4200. This is the number you should program into your cell or satellite phone, but you can also contact us through the messaging feature on the My Global Rescue app.
If I need to be rescued, should I arrange my own evacuation?
No. Please call Global Rescue at the time of an incident and we will provide the necessary services from start to finish (if you are incapacitated, you can have a member of your team contact us). When Global Rescue organizes and/or performs the rescue and the Member Services Agreement criteria are met, there is no cost to the member up to $500,000. If you arrange for your own rescue, we are unable to reimburse members.
Will Global Rescue get me home if I'm hurt or injured?
Global Rescue membership services include medical transport to your home hospital of choice if you’re hospitalized as an in-patient 100+ miles from home and require additional hospital care.
What if my insurance offers medical evacuation services?
With a typical insurance company, you are burdened with arranging your own medical transport and submitting the bill later for reimbursement. As a member of Global Rescue, you simply need to contact our team of medical and security professionals, and, if an evacuation is needed, all transport arrangements and costs would be covered by us (medical up to $500,000, security up to $100,000).
Do Global Rescue's services include COVID-19?
Yes. If members have questions related to COVID-19 or contract the virus while traveling, our services apply. We treat COVID like any other disease.
Is Global Rescue only for emergencies?
No. While Global Rescue provides a wide variety of emergency services, we also provide services for non-emergency situations such as: 24/7/365 medical advisory services, visa and passport issues, translation, legal locators, real-time event alerts and telehealth.
Don’t Leave Without Packing Your Peace of Mind
Our member services are available 24/7 to answer any questions you may have.
For individuals 85+, medical transport is not included in membership. Members 85+ may purchase medical transport on a fee for service basis.
Mobile Apps:
Global Rescue Mobile Apps are designed for operation on the current versions of Android and iOS operating systems. Availability of services is subject to your equipment compatibility, connectivity and signal in your location. There is no guarantee that all features and functionality will be available in your location. Use and availability of the Mobile Apps are subject to your service providerâs plan and may be subject to additional fees from your provider. The download and use of a Global Rescue Mobile App is subject to the terms of your Member Services Agreement and the applicable End User License Agreement (EULA).
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LEGAL NOTICE
Mobile Apps:
Global Rescue Mobile Apps are designed for operation on the current versions of Android and iOS operating systems. Availability of services is subject to your equipment compatibility, connectivity and signal in your location. There is no guarantee that all features and functionality will be available in your location. Use and availability of the Mobile Apps are subject to your service providerâs plan and may be subject to additional fees from your provider. The download and use of a Global Rescue Mobile App is subject to the terms of your Member Services Agreement and the applicable End User License Agreement (EULA).